Returns & Exchanges
At Sunchild, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges on all eligible items within 30 days of delivery.
Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Print and Attach Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Track
Take your package to any authorized carrier drop-off location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing